Customer Ratings & Reviews

Great service to have in anything you may need to have repaired

Definitely a must for any appliance. Good service and easy to call for assistance.

4 yrs ago I purchased a High End Sony TV, and purchased the 5-Year Protection Plan. It paid off, when that TV stopped working. Geek Squad came out, advised the TV had to be replaced. Went to Best Buy, got the Protection Plan value, and ended up getting a 75” and a 55” for the bedroom. And a gift card voucher with the remainder of the $$. Didn’t hesitate to add the Protection Plan to both TVs.

Very good product would purchase again . Service plan is piece of mind

Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

Purchased this for 65" LCD TV. While I normally don't purchase extended warranties, the peace of mind this provides knowing that I will have an operating TV guaranteed for 5 years is worth the small cost. I have had several large screens fail, so knowing my cost of ownership over the next five years, as compared to possibly having to purchase a new one after the one or two year warranty passes is a plus.

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

Look forward to utilizing their services if needed in the future.

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

They delivered my SAMSUNG TV to the third floor and as planned.

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

the best way to keep our equipment protected, excellent extended warranty.

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

Worth for peace of mind. You never know when a cat with knock down your new item.

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

Always good to have protection behind your back. Easy to pay and apply protection.