Customer Ratings & Reviews

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

Best protection for any electronic devices , good prices for coverage

Works amazing definitely will be recommend! Also service was amazing!

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

Great tv love the quality and the features that the tv provides

The warranty plans are good from Best Buy. I had to send off a tv and they couldn’t find a problem with it. Shipped it back to the store and when I picked it up it was doing the same thing. The manager went ahead and gave me store credit for the TV. I love Best Buy’s customer service.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

Happy with this! I am less worry about what can happen in the future

Love the protection this is one of the main reasons i have the memebership

I always stand by geek squad! I love feeling safe with the coverage on my items!

So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

This service is a MUST for all your tech. They are able to fix or replace any tech concern

I never needed to use there services but if i had needed to those guy's are great

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.