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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 30,233 reviews
  • Rated 5 out of 5 stars

    Good Value Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely not buy a TV today without an additional warranty. TV’s today have so many features and issues can arise. Having a warranty for five years at a lower price is a great value. If it can’t be fixed , you can get it replaced. With a warranty, you have a chance for repair or replacement. Saves u from buying another unit. Best deal around. Best Buy Geeks usually are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Nike...just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad one click or call away is very reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good coverage for the price. Have had to use this before and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have your electronics insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive OLEDs are SENSITIVE and easily damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review of this service is positive. They helped repair (resolve) an issue with the screen even after my moving it and having that piece of mind when purchasing a $5K TV is important. I know all of the reviews tell you that the geek squad protection is a scam and just a way for the store to line their pockets, but when you spend this much on a TV it is worth it and much easier than going though manufacturers warrenty. If I had listened to the critics then I would be without a working Tv right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs Amazon TV warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u want the best service go with GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best GEEK SCUAD service I ever get in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and in home support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great help they answered all my questions right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TEAM...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal.. except when they use a contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not very expensive to add the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a very excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but I'd still highly recommend it. I bought this with a big screen television, mainly because if something does happen, they (Geek Squad) will come to you to repair it, rather than having to lug it back into the store. That's worth everything it costs and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it, but love knowing it's there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

    I would recommend this to a friend