Customer Ratings & Reviews

Always worth it to get the protection plan. Bestbuy makes it so easy.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

They where hands on took their time to make sure that I where satisfied with my decision

Have not used it yet but past experience with Greek Squad was always helpful and good

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

Only purchase just in case something happens but never have needed it luckily

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

Great job, very trustworthy and communication was excellent

But overall thank you to the Geek squad online customer service team.

important to have it! i hear this is a good company

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Always good to CYA get a extended warranty. Need 7 more letters!

The color on my TV started to fail so I called. Long story short they replaced the set right away.

Happy to buy this product and very satisfied with my product

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.