Customer Ratings & Reviews

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

Haven't needed Geek Squad assistance but have heard good things about their service.

they were so nice and very welcoming. Best Geek Squad everrrrr

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

great value and easy to use. great features for the price

I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

There if you need help. Talk you through any issues that you might have.

For a small expense, its nice to know our product is covered for years to come!

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

Geek squad was very helpful when it came to all of the questions we had.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.