Customer Ratings & Reviews

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

Haven't had to use it yet! Very reasonably priced!

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

Gives me peace of mind once the warranty expires or if you’d rather have Best Buy deal with the manufacturer on your behalf. It’s better to buy the 3 year warranty for value

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

I always purchase a warranty on my products that are over 100.00. I would rather be safe than sorry. Sometimes Things break and sometimes they last a long time you never know.

Easy to reach. Very helpful. Problems quickly solved.

Great product and very happy workers And great deals

Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

Everyone knows what they are doing. Very intelligent.

The best warranty protection ever made. Have yet failed me.

great service, at a good price, defiantly would recommend.

I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

Amazing movies drama..enjoyable moment.i am very happy to all see this

Agents are super friendly when you are confused and have no idea what you are doing!!!

I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

Never had to use the Geek Squad service so I'm not sure what to expect

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Piece of mind that if anything happens its taken care of

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.