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Customer reviews

Rating 4.7 out of 5 stars with 30033 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 30,033 reviews
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and customer service was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Immediate response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both tvs and Sony sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my products worked very good my sound bar both tvs work just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind service contract.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having. Your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my purchase. Having the reassurance that your purchase has protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional and very transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my camera body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy if you are spending big dollars on an item and want it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 5 year warranty on an out of the box TV and so well worth it .. TV had a bad cooling fan when we first turned it on so we took it to Geek Squad and they sent it to Samsung and they replaced the Motherboard .. the TV looks and is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worht the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best offer there is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transferred my data quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

    I would recommend this to a friend