Customer Ratings & Reviews

Bought this just in case something goes wrong with the new tv I bought. hopefully I will never have to use it.

Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

Amazing picture but breaks really easily. The cat knocked over the tv and it barely hit anything and the screen busted. My daughter had caught it before it hit the ground.

Glad this option was available. Very happy with product

I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

Great service to use when the situation is needed. Had a computer issue and they helped ke

This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

Have not had the need to use it which it’s great I’m sure they will provide good service

Definitely worth the price. Just wish these had part replacements available sometimes instead of a full swap.

The Geek Squad are always helpful which is why I always enjoy getting these geek squad protections. Always beneficial and helpful.

great tv, i have a few other insignia fire tvs as well

I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

I always put protection on everything it works great and the help great.

I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

Super helpful! Always available and can always help!