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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 30,402 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection on all device's. Never not get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to protect my tv like if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced TV in Full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a defective panel with an entirely new TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best installers to mont tv and hide cords. I highly recommend geek square. It’s worth the money. Perfect job done by a professional group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Good sound quality, and great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased but haven't needed to use yet thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort that if anything happens I can get some support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 2 years - absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan works his TV Is replacement for My older TV which was replace one month before that plan expired I was credited a full refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to have peace of mind with an expensive purchase from Best Buy, the protection plan is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from kenny for the geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowing and Showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about what the market has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in BestBuy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have the geek squad install anything for me with this purchase however. When any problems arrive they will be there to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice services, no complaint about them, good team, fast services and request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get the Warranty Just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend