Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 30,613 reviews
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy delivery and great service online. Will buy online again. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase a warranty you be happy you did.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee spill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great help they answered all my questions right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time set it up was very helpful answe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gave great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store plan adds good coverage to the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that the consensus is never to buy an extended warranty but, like every other insurance policy you will buy in your life, you'll pay and hope you never have to use it. Depending on item bought, I just consider the cost of the 'protection' as part of the item's cost. IF something goes wrong, there is no chance in he!! I can pick up a 77" TV, put it in my car and get it to the Geek Squad for diagnosis and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def get the protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option if you need to use the service to service electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue shopping at bestbuy, great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used but in very good shape love it just like new thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed or replaced!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Kings !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always providing great and excellent services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for electronics! Feel much safer with the Geeksquad.

    I would recommend this to a friend