Customer Ratings & Reviews

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

Haven't use them for my tv butbhave for my laptop over the years.

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

Great picturealso grat for games price is great love it

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

I always get the Geek Swuad service. They exceed our expectations

Great tv, it is very clear and i love it on the wall.

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

Worked well with me on resolving my issues. Worth the price for the warranty.

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

Amazing for the price, perfect for my apartment, sounds great

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

Thank for the protection, very happy with the peace in mind it gives me.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.