Customer Ratings & Reviews

They're great to work on my pc. Very professional ,doing there job.

We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

A must have for protection. With the way electronics are these days, you have to protect yourself.

Super helpful in every aspect, always there to help

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.

Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

Geek squad is always available and are fairly knowledgeable!

Always a good purchase addition. Full replacement if something goes wrong during this 2 year protection plan.

Time will tell if this was worth the purchase, but seems like it should be. Hoping nothing happens to my appliances, but if there is an issue I will be calling Geek Squad.

Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

I always get the protection plan on my appliences and home devices. Peace of mind

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.