Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,820 reviews
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can choose what protection plan I get to pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my tv’s, it comes in very handy if something should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection on my tv’s and it comes in handy when something might go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lorance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet purchased for convince and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me after purchase. Geek Squad stands by their product repair and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to have with the GEEK Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have with the GEEK Squad! Always a great idea to purchase for that extra piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to cover and protect my tv in case of an issue. I feel more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always put protection on purchases 5 year extended warranty has came in handy more than a few times nice to have peace of mind and no hassle if need to file a claim!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far haven't needed it but always good to have with a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the warranty so i have it if I need it, not need it when I dont have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the warranty so i have it if I need it, not need it when I dont have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV that had sound issues out of the box. I called James and in minutes he had me fixed and on my way. Great service! Thanks James!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service that Geek Squad provides. It great to have this service for the low costed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be protected!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to have the Geek squad’s advice in the past, they’re a great resource. Glad to have the protection for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection was worth it to me, especially for the price. Fortunately, I haven't had to use it yet, but it is nice having the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Have not had to use yet for the item I bought however, I have used their services before with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the warranty along with any product purchase from best buy. They are really great at fulfilling the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the money. I imagine they will just give you credit for your purchase so you can get another unit. Forget about support or repair (from Best Buy? haha!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a precaution measure to purchase extended warranty plan, you never know when a freak thing may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how my tv works, programmed my cable box to the mfg remote, programmed my cable box remote to the tv.

    I would recommend this to a friend