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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 30,565 reviews
  • Rated 5 out of 5 stars

    ALWAYS HAPPY WITH G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP AND SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know. This warranty saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty saved me o this purchase and helped offset the cost of an upgrade later. 5 year warranty was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value to protect your resent purchase . Reasonable priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have support and coverage for a new purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service helped me replace my tv with ease,I will definitely get their services in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully, I'll never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful but hard to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SERVICE ROCKS! So I bought Geek Squad service for an LG tv. After a couple years of use, the LG tv quit working properly. A Geek Squad repairman came out to repair it. They ordered parts and needed to return for a second repair. Nothing was able to fix it, so I was able to return to the store and replace my TV with a newer model. Ended up going back to Samsung TVs as I have never needed to have them go bad on me, but I still renewed my Geek Squad service for 5 years. Its a great piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and extremely easy claims process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad needs to set up thier service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate having a warranty for our new TV. It gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it is outstanding for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the coverage time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it. Was able to get coverage for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the Geek Squad Svc Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers Geek Squad protection and service agreements on all their TV's, computers, appliances, etc. The service agreement packages are all fairly reasonable, and since most manufacturers only guarantee their products for one year, extending the warranty through Geek Squad is a great value. Over the past ten years, I have purchased multiple TV's and computers through Best Buy. I have also purchased service agreements for all those purchases. On several occasions, my TV or computer has needed a repair at apprx the 5 year mark (from date of purchase). Geek Squad diagnosed the issue and determined that the product needed to be replaced. Since I had an extended warranty, Best Buy delivered a brand new product. No hassels, just good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extended warranty and service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

    I would recommend this to a friend