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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30532 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 30,532 reviews
  • Rated 5 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to talk to about my first purchase and its problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will surely get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I javent had to use this warranty as of yet,but i have never had any problems in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have with your cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have been great, had I everbneeded to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy! Literally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! They are easy to work with and always fix us up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy! Literally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! They are easy to work with and always fix us up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is mounted my TV and connected it to all my spectrum devices and Internet services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, never had problems in past replacing/fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it. Hoping to not have to. Bought just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't have my tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does help, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and helpful but getting the appointment was more difficult than it needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic with Air Conditioners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I enjoy it and it works well n perfectly fine

    I would recommend this to a friend