Customer Ratings & Reviews

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

Worth getting, as it's reassuring to know that your product is in good hands

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I have always purchased the Best Buy Protection Plan on big-ticketed items like TVs, laptops that could easily get damaged. I had been advised not to get it as it is a waste of money since products are built to last. But not all products do. For the $500/5yr Protection Plan I purchased in 2010, I have called Geek Squad several times to fix my broken TV. Paid $0 on all those house calls. When they could not fix the TV in my last service call, they replaced it. What did I get? A $1000 credit to go towards the purchase of a new one...Of course, I purchased the Protection Plan, thus this review :)

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

Best buy offers excellent customer service and piece of mind for my expensive tv

I bought this for an open box TV, but I have returned the TV and never used this.

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

They were backed up so I had my son in law install and set TV up