Customer Ratings & Reviews

I have not had to use the geek squad so I really can’t give an accurate review. But it is nice to know they are there if I have any problems with my Toshiba tv.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

The agent mounted my tv and connected it to all my devices

Greeek squad gave me great customer service as always.

Purchased for our new LG TV. Hope to never use but other family have praised the service.

So from past bad experiences of not getting the protection plan because I wanted to save a buck. I'm absolutely pleased with having purchased any protection plan from geek squad. You will definitely be happy when something stops working and you have the plan. Everything I purchase from best buy i always get there protection. I've had several $2000 TV's or appliances mess up or need repair. With the plan they have been fixed professionally at no cost to me or replaced. All technicians are professional and I'm very pleased with the overall service.

Worth it. These TVs will die. Spend 80, and get a new one.

Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Great service when you need it. Arrived on time and did great work.

Peace of mind is priceless but I got xtended warranty at a great price

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Geek Squad Protection is a must have on basically anything with how useful it is