Customer Ratings & Reviews

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

I could use a gift card for 400 bucks just for reciewing a warranty yes please

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

It is very practical and does not make any noise. It is an excellent purchase.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

I javent had to use this warranty as of yet,but i have never had any problems in past.

Peace of mind to know we are perfected way past the manufactured warranty as well as the store warranty. Our tv went out after 4 yrs and knowing we’re covered more than the expected life of the product is peace of mind

Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

I have it use them but I hope they have a great customer service.

Good services. Havent had an issue with geeksquad yet

Done on the phone as the order was placed verbally.

Geek squad service has been great so far. They helped me out in store when I had questions.

Worked when I had a repair on my television. Glad to have this access.

Great protection plan specially for TVs as it covers everything