Customer Ratings & Reviews

18 month old Samsung tv stopped working for no reason. Purchased a new tv from Best Buy and got a 5 year warranty. Best Buy offers the geek squad who I was able to call and set up my new tv. Excellent customer service

Geek squad is always the goat of all warranties. They always take care of any issues.

Good price and good TV, excellent service and customer service

It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

TV was pricy but has a great picture and works just fine. I wanted to hook up RCA stereo jacks from my stereo and this TV would do it by use of the ear phone jack. Many of the new TV's won't let you connect RCA jacks but Sony does! Streaming TV shows and 1080 or better cable look fantastic! The only thing I was disappointed about was it went on sale the day after I was eligible for price match. Literally went on sale the next day that would have saved me $50.00.

You never know what could go wrong or when. I invested a substantial amount on my television and certainly hope it lasts as long as my last one which is 16 years old and still works fine. I just wanted some new features. It will likely be a while before I want to upgrade again so if this one fails for any reason, the added protection will help prevent unnecessary costs.

Denise was very professional and knoedgeable about the claims process and made it very easy.

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

I am still early in the program but so far I have been satisfied.

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

This warranty is amazing!! Covers everything I need!!

I glad i have the coverage but haven't used it yet..

Always available to help if needed an excellent option

Bought this for extra protection on a tv. haven't used it yet but good to have.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Really nice because they will fix the issue there. Peace of mind you are covered

They r the best in town for warranty and coverage options

The picture quality is out of this world. Its colorful and crisp

I have used geek squad on a couple of other items (computer, vacuum, washer and dryer). The couple of times we had to use them, they were easy and quick to use. I will definitely recommend them to anyone.