Customer Ratings & Reviews

Great service from everyone in the store. Happy with the outcome.

Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

Excellent product, works great and I highly recommend it

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

Awesome job! I recommend this service to anyone who is not as tech savvy!

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

Professional crew and punctual delivery, easy to work with scheduling

Piece of mind highly recommend for new purchases. Always get.

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

Essential purchase for high end electronics. A MUST buy.

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

Seems expensive for the time frame of coverage. Hopefully will not need to use.

I love your protection plans one of the main reasons I continue shopping there.

Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

I love to buy protection and i bought for 5 years.