Customer Ratings & Reviews

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

Nice to have the Geek Squad behind my Purchase! They do fine work!

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

The service they provide is top notch helped me with all my problems i had.

Havent had to use it yet but have had a good experience with geek squad in the past.

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.