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Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 30,579 reviews
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased peak squad warranties in the past, and I’ve always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have for expensive electronics and home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have when purchasing a great TV, you will have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung TV was easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet but i hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sometimes a little extra coverage comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty bad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is unbelievable. That means I will still have a warranty when I get out of prison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra safety.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

    I would recommend this to a friend