Customer Ratings & Reviews

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

Excellent A+ and very responsible and respectful!!!

With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

Matthieu Specq is the best. Very helpful & patient.

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

It is a wonderful product to have and I’m glad I purchased it.

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Always get this if you can, definitely worth the extra money

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.