Customer Ratings & Reviews

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

Allows for peace of mind especially with OLED panels and their risk of burn in

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

Five years for $30, sold! I bought this warranty for a low priced Insignia television and it just seems like a no-brainer that for $30 I am guaranteed to have a TV that works for five years. In this disposable electronics time we live in, I could not upgrade in three years for $30, so again it is a great deal.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10