Customer Ratings & Reviews

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Have not used being new TV as of yet but will call if any issues.

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

I haven't needed their services yet, but the warranty seems outstanding.

Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Vivian was a wonderful tech. She had my tv up and running in no time.