Customer Ratings & Reviews

Vivian was a wonderful tech. She had my tv up and running in no time.

They were very helpful with exchanging a TV. I was very happy with their knowledge

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

The protection offered thru geek squad is by far the best electronics protection out there

Value per money,must have warranty for your electronic devices

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Insurance and stress free worries of you purchased product. Protection of your investment.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Definitely worth having as my TV had an ink leak geek squad took care of it

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Great Service customer, focus and friendly and they knew what they were doing

Have not had to use yet, because the TV is running very well.

Great service very happy with my purchase would recommend to others

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!