Customer Ratings & Reviews

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

The warranty is definitely worth it. Make you feel secure on purchase

Wonderful service! Havent used it yet but heres to 400 dollars!

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Excellent service the agents took great care in delivering the television. Courteous and professional service.

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

Happy with the service and quality. I’ve used this product before and it works

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

best place in capital region to buy your home and office goods with great quality and super customer suppot

I always get the Geek Squad protection they always to a great job if needed

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

I am glad to be reassured if anything happens to my device

Do not leva ebeat biy with out ... i am serious .. you wil regret it

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.