Customer Ratings & Reviews

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Geek squad service are too good from best buy I recommend to everyone.

having a geek squad protection plan is always worth it. they always help

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

The agents are good people who are professional and good at their job.

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Pleased with warranty and skill of workers knowing what to do in a timely manner