Customer Ratings & Reviews

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

Very useful when I had an issue with a product I had to return.

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

Love the return process with this company. When need to return is fast and easy.

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

Best Buy of Paramus is the best around, good customer service 5 stars

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Tv replaced within 24 hours after a line showed up horizontally on the screen

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed