Customer Ratings & Reviews

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

If you want to be covered and fell comfortable with your devices protected go ahead.

Very helpful and useful for any electronics will help out with any issues you may have.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

I would not buy another electronic product with out a geek squad warranty Exceptional service

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

I will be taking my TV in for service today to figure out what the solid light issue is.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

My tv stopped working and got a new one with no issues.