Customer Ratings & Reviews

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

Haven't used it yet bought just for added protection on new tv

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

They def took great care of our items when delivering and mounting!

Provided great coverage for my product. Very easy customer service very reliable would use them again.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

Great guys really friendly, I will definitely recommen this store

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

Always add protection with quality thease days to prevent problems

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

I purchased these plans for every product I buy from Best Buy

This Geek Squad service warranty is great. I do not regret it.

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

I haven’t had to use it but I’m glad it’s there if I need it.

Geek Squad set up our TV and answered our questions. Happy with their service.

Haven't had the need to use this yet, but bought for extra insurance.

Great tv and protection plan ! I love my new tv Thank you again