Customer Ratings & Reviews

Very good for protection also easy to use. Great to buy

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Love, love my geek squad protection. Great help when I need it. Recommend it to anyone.

so far there good they there when u need help will walk you though trying fix it

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

The install was quick and seemless. No issues and extremely professional.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Love geek squad. Always buy their protection services.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

Good …………………………………………………………………..dddddddddddddddddddd

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

My customer representative was amazing and attentive!

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!