Customer Ratings & Reviews

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

It's geek squad. Not sure what I can say about a warranty program other than we get it on a lot of stuff

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

[Employee of bestbuy] Geek squad is great and very helpful as always. Worth the price

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

Very necessary to own to avoid any charges feel confident with this purchase

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Great product an pictures are magnificent TV an customer service an delivery was on Time

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy