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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 30,618 reviews
  • Rated 5 out of 5 stars

    So far I haven’t needed it but it’s nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks n freaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for open-box TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very trustworthy and communication was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to buy this product and very satisfied with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort zone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it a good value, won’t know more unless I need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection on all of my products. The service has been fantastic when issues have come up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's no reason not to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for open box purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your expensive electronics, if they matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awosome tv great price always go with the warranty purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the television if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

    I would recommend this to a friend