Customer Ratings & Reviews

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

I havent had to use the service. I am happy to know I have it if needed.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

Best customer service. Everyone was so helpful and nice. 5 star

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

So far excellent ! Need a new remote wondering how fast I will get it

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.