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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30619 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 30,619 reviews
  • Rated 5 out of 5 stars

    Mother-in-law's Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection will be something I get on all my expensive purchases super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to contact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me setup my television, the gents were very helpful and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install. They emailed me the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a toddler that is way to curious for her own good. This was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A 5 year warranty is essential for 40"+ TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has great picture and value. Was worth the short wait on black friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s so good to see the people that love it and appreciate how they are doing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very willing to help when our television stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

    I would recommend this to a friend