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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 30,631 reviews
  • Rated 5 out of 5 stars

    Greg quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very polite and helpful as well as good service time never have to wait long for appointments or visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed and followed the directions, done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!.. just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need it but it’s there if I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled my tv with care wonderful people I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for any purchases just for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess is a good protection because I haven’t used yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad and protection plans always need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasta ahora funciona bien, lo recomiendo. A veces tarda e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, recommended, very useful, I will buy it again, well recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet probably never will but it's a good thing to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!