Customer Ratings & Reviews

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

It is good for time being.There is a little shaky hut only if you see it carefully.

The agents offered a warranty on a refurbished TV!

Excellent for buying it. Good and fast service. A little overpriced

Always add the extra protection Best Buy stands buy there products!

5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Absolutely love geek squad … highly recommend purchasing

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

This product is very good. I didn’t realize about the quality. Take one and enjoy!

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

Over all good picture. Does well with gaming. Would recommend.