Customer Ratings & Reviews

Always good to have prutction plan they very good response and fix it

Great service! And The insurance paid for it itself

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

I bought an extra protection plan because why not? it's inexpensive and easy!!

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

There if you need help. Talk you through any issues that you might have.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

Great team and offered amazing service. The hospitality of team is laudible

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.