Customer Ratings & Reviews

Geek squad offered me a wonderful warranty program!!

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

I won't buy anything from best buy without this amazing service

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

En buenas condiciones perfecto. Sin ninguna rasguños

You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

This protection plan will protect all of your items for 5 years

Love it. Easily contacted and great customer services.

Always make sure u get this cause if something goes wrong u can always bring it back and exchange it

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

It’s good to have the insurance in case something happens in a five year is really good for protection

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

You can count on Best Buy Geek Squad Warranty. Always there for you!