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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 30,640 reviews
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No legs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv the only thing is that it didn’t come w the legs major problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always stands by the warranty. My local store is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection for my 65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek skuad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsible to the produce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square got me in and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinced me to buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so nice and very welcoming. Best Geek Squad everrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection plans. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good on paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. One feels protected by this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super super , go get it now you will super satisfied

    I would recommend this to a friend