Customer Ratings & Reviews

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Usually get the geek squad stuff when I order from Best buy. Good stuff

I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

Very good help with the product will be coming back

Nice and friendly enviroment great customer service

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Great Customer service and respectful engagement...

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

It is worth it, the peace of mint that your item has a warranty that is reliable is great

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

They always take care of your equipment and stand behind their warranty.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.