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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,640 reviews
  • Rated 5 out of 5 stars

    Hope I don't need to use the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just in case something goes wrong with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I feel like it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support and very professional. Try them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't needed to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this and I'm not sure when it would come in handy, but I'm definitely the type of person who buys insurance for everything because with my luck I'll need it. Knock on wood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with todays Laptops and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advice for broken tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great to talk to we resolve any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use it but I had to get the warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased; no problems yet. See review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to add this services. The personel always resolved any issues that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gives you peace of mind and Best Buy people always so helpful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service They fix my tv at my home well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 times my tv broke down and they replaced it with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and service was pretty fast to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with the instruccions and great working skills

    I would recommend this to a friend