Customer Ratings & Reviews

We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Always buy the extra protection it has always been worth every penny I have spent!

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

Very helpful with all of our family’s purchases in every single way!

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

service was great. 2 thumbs up! Top notch service as usual.

Great service always best buy always takes care of me

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Havent had to use them yet but definitely love the products i have protected!

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.