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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 30,641 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy just in case because you never know when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection give peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection give peace of mind, Add this I got a extra protection for 2 more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance for 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have an extra protection for our new 65” TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the color the picture great . I watch all kinds of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet. So not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable great picture lots of apps to get you started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was great glad I purchsed another one for my replacement TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They honor their commitment to contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor their commitment to fix all things under the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage if anything happens. Worth the little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do with out you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHO KNOWS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but seems like good value so went for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plans And Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend