Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 25,364 reviews
  • Rated 5 out of 5 stars

    My warranty information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUEAKY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always answer very kindly and with understanding that I don't know everything. I am never treated like I asked a stupid question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need installation help but not the first time purchasing protection. Geek Squad is always helpful in any technical difficulties I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my tv with a better one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel good about them wanting to fix my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong by making my purchases at bestbuy. High quality electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE GREAT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection also included installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I have the plan. Service was great on the phone and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice thing thank you for let me use all u Equipment I will pass again for more stuff thank you so much blessings god be with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable extended warranty plan. I rely on these for big-ticket items that may have costly repairs. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection should be purchased with all major buys. Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure with the feel squad. Protection plan. I like to have my products checked out once a year and if I ever have a problem the geek squad is available to me on line or in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and straightforward. Never had an issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're gonna buy something it's worth the warranty just pay the money and no hassle.

    I would recommend this to a friend