Customer Ratings & Reviews

My tv screen went out they was awesome coming out and fixing it

A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

Yep Get it you wont Regret it and its 3 years warranty and Good for all things Electronics

very good, I love it..............................

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

Really helpful in informing me of all it's capabilities

Great service coverage on my large purchase of Sony TV.

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

This protection is by far the best way to protect our computer.

I highly recommend geek squad service warranty service

Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.

Has done what’s supposed to no issues . Took my tv back and replaced

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.