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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 30,799 reviews
  • Rated 5 out of 5 stars

    Always buy the GEEK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Because they come out to your home and replace it if it can’t be fixed. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it because you never what can happen so I recommend to get it just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say better safe than sorry. I Didn’t have it with my last tv and I wish I did. They’re very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. The tv is straight on the wall and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this . However it takes the worry out of spending this much money on a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have! Simply looking out for my best interest with the purchase of my Surface Pro 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service very professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very professional service has always covered all my needs for all the many products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to know you have protection with home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must for open box TV’s The service its amazing worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan yet, but I have used in the past and they are usually pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Picked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended pick up from the Geek Squad Technicians. So I know my pricey purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smelly good butt!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s it’s it’s it’s it’s it’s smelled good and it’s it’s it’s like fed good smelly face good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is kinda before I need it. but 5 years gives me peace of mind. We shall see if I ever need to actually use it. If I do, I'll be back!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician who installed the tv was on time and very professional. Highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind knowing I have protection for my new product should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandsons tv. Added peace of mind with kids in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER YOUR PARTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HOPE I NEVER HAVE TO USE IT BUT IF I NEED IT I KNOW FOR AT LEAST 5-YRS. I'LL HAVE PROTECTION.

    I would recommend this to a friend