Customer Ratings & Reviews

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

Worth every penny for peace of mind at a good price

Geek squad protection is absolutely worth the price.

I had to use Gerk squads protection. They made it very easy to replace the AC.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

This is the first of the Qled tv's that i purchased, i love it! What a picture! i would take a picture for the review. but you can't see this quality with just a picture. Buy one you will love it too! I am getting ready to but a 85" Neo Qled. Guessing i won't be disappointed

The guys that came out did a great job and we’re super friendly

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

At first i wasnt to sure about getting this, the TV was already expensive enough right but then it was brought to my attention that anything could happen and in the past i have had TVs damaged without having a back uo plan, getting this protwction plan was and still is a great choice if you truly want this TvlV for ling term.

I've never needed to use the geek squad service plan that I purchased, but when you meet them in the store you know they are totally capable of handling any technical issues you may have with a variety of products. Definitely something I suggest with every purchase, especially those who aren't tech savvy, like me.

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

I always get the geek squad protection plan I like to be aware covered

Online chat with Mois was great. Quick and services scheduled quickly.

Hope I never have to use it, but this is a great and affordable option for accident protection.