Customer Ratings & Reviews

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

great deal will buy again best buy had everything we needed for the office

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

Fast and easy and on time gʻgggggggggggggggggggggggg

Brandon and ? were very professional and efficient. Excellent communication and instruction.

When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

Coooolllllllllllllllllllllllllllllllllllllllllllll!

I think this is on my sound bar and hopefully I will never have to use it but glad to have peace of mind knowing if I do I can bring it in and they will take care of it.

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

Had to replace my other tv I bought from Best Buy and I bought the 5 year warranty and it’s great to have so you can use that replacement to get another tv!

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

Great service to add to any purchased item. Service with a smile and limited questions. Ask. Best Buy stand behind their products.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

Invested in a TV protection plan! Well worth just in case!

Wow, couldn’t have had any better Cuatomer Service! They were very knowledgeable and gave me all the information I needed before making a great purchase!

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.