Customer Ratings & Reviews

Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

Good Service by geek squad with much more affordable price

I have purchased the protection with tv it gives a piece of mind

I hope I never have to use this but I’m glad I got it.

Easily connected to all my devices and I easily assembed

Haven't had the need to use this service, but it's always good to have that extra safety net.

Never had to use it. Other than having my TV installed

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.

I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

So far my tv and the service provided has been pretty good

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.